My old post was about a built-in pyrolytic oven. The high temperature fan did not operate correctly and as best I could discern it was a design problem. The knobs overheated and the door motor could not unlock it because it expanded and the electronics detected a jam and errored. A power cycle was the only rectification to open the door. It was a safety problem when the knobs overheated to a temperature that could sear not just burn skin.
It was a brilliant cooking oven excepting for its fragility. The oven was withdrawn from market not long after. Another two years on it started developing other issues. As standard sizes evolved it became a unique size and I had a single reasonable alternative to replace it so copped the loss and moved on.
@cgarvin , A Letter of Complaint is appropriate to get resolution, and it should be reported to ProductSafety.
