I know they know, I see their provided reports and I have read them. Most are very lacking in detail but it satisfies the requirements of the Govt of the day it seems to have such reports so they can say action is being taken but not in anyway detail that action beyond a few notable cases.
I’m not asking for a blow by blow email every time I report spam/phishing attempts. What I am talking about is an outcome email, this means if a scam has been closed down or if it is too difficult then an acknowledgment in general terms eg the xyz spam has been blocked or the xyz spam cannot be blocked currently but we continue to seek means to do so.
The ACCC also need to address their bland and uninformative messages, if no outcome possible then say so, if a positive outcome then inform those who contacted and if a negative outcome it also needs to inform those who reported the problem. A day by day or blow by blow contact is not needful or wanted. Similar about their reports and provided to Govt whitewashing.