Online returns for wrong good sent

[Fred123]

@PhilT

It seems reasonable Rivers should provide a postage paid sack or box w/pickup service on request.

Has everyone overlooked the fact that Rivers is owned by Mosaic Brands?

COVID-19 Poor business behaviour

We’re calling for Mosaic Brands and others to stop ‘panic marketing’ immediately and apologise to customers. Using pushy sales tactics to exploit anxiety about COVID-19 to encourage panic buying is not on. [image] And here’s an example we received via Instagram, sent via text message from Surf Stitch: [image]