NZXT Australia Pty Ltd - NZXT H1 Computer Cases fitted with PCIe Riser Assembly Recall

A recall notice for NZXT H1 Computer Cases fitted with PCIe Riser Assembly supplied by NZXT Australia Pty Ltd as due to the circuit board’s design, the metal screws that attach the PCIe riser assembly to the frame can cause a short in the printed circuit board and this may overheat and catch fire.

NZXT Australia Pty Ltd - NZXT H1 Computer Cases fitted with PCIe Riser Assembly

PRA No.

2021/18855

Date published

21 Jun 2021

Product description

NZXT H1 Computer Cases fitted with PCIe Riser Assembly
Model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black)

Serial number range
1200233400001 to 1203962204202
00648999610844189725 to 00648999610844206361
0120AC00100001 to 01211C01900285

The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

Photograph of NZXT H1 Computer Case H1-Black Black-Hero-Left no EPS

Photograph of NZXT H1 Computer Case H1-White Black-Hero-Less Dramatic

Identifying features

SKU

CA-H16WR-W1 and CA-H16WR-B1

What are the defects?

Due to the circuit board’s design, the metal screws that attach the PCIe riser assembly to the frame can cause a short in the printed circuit board and this may overheat and catch fire.

What are the hazards?

If the circuit board overheats and catches on fire there is a risk of serious injury or death.

What should consumers do?

Consumers should immediately disconnect the case from the power supply and stop using the computer cases and contact NZXT Australia. NZXT Australia will either arrange for replacement or repair of the product.

For further information, please contact NZXT Australia by phone on 1800 413 611 or via email at support_au@nzxt.com

Supplier

NZXT Australia Pty Ltd

Traders who sold this product

Gaming computer stores and online

List of traders who sold this product

Traders List.xlsx

Where the product was sold

Nationally

Online

Dates available for sale

  • 1 February 2020 - 16 February 2021

Recall advertisements and supporting documentation

Recall advertisement.pdf (170.27 KB)

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

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