New Age Caravans - New Age Caravans Fitted with Cruisemaster XT Suspension MY2019-2020 Recall

A recall notice for New Age Caravans Fitted with Cruisemaster XT Suspension MY2019-2020 supplied by
New Age Caravans as the shock absorber bracket may detach from the chassis frame.

New Age Caravans - New Age Caravans Fitted with Cruisemaster XT Suspension MY2019-2020

PRA No.

2020/18703

Date published

19 Jan 2021

Campaign number

NAC-001

Product description

New Age Caravan models fitted with Cruisemaster XT suspension
Model Years 2019 and 2020

134 affected caravans

Photograph of New Age Manta Ray Caravan

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.xlsx (12.94 KB)

What are the defects?

The shock absorber bracket may detach from the chassis frame.

What are the hazards?

If the shock absorber bracket fails while the caravan is in motion, there is a risk of loss of vehicle control, increasing the risk of an accident causing or injury or death to the vehicle occupants and other road users.

What should consumers do?

Affected consumers should contact their nearest New Age Caravan dealer for inspection and repair, free of charge.

For further information, consumers should contact their preferred dealer, or contact New Age Caravans on (03) 9305 1714.

Supplier

New Age Caravans

Traders who sold this product

New Age Caravan dealers

Where the product was sold

Nationally

Dates available for sale

  • 1 November 2019 - 1 August 2020

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.