We have tip toed around this problem as consumers neglecting that businesses are also forced consumers of the NBN.
Last night we tried to make a booking with a healthcare provider but when dialing (Telstra net, Optus net, NBN VOIP) we were met with silence followed by a beep and disconnect, that being over hours not minutes. I surmised it was an NBN failure at the healthcare provider and that was confirmed this morning.
Since everyone is being forced onto NBN phone services and those services are admitted to be unreliable so that we each need to keep a fully charged mobile for emergencies (and hope we have a good signal), why has there not been a program to get businesses to publish mobile numbers for when their NBN service is out?
I presume at some point even emergency services numbers will be NBN-dependent as well as everyday businesses. Without them having and publishing mobile numbers what is that future looking like?
The questions are obviously figurative but the point is real.