A recall notice for Mercedes-Benz VS20 Vito MY2019 supplied by Mercedes-Benz Vans Australia/Pacific Pty Ltd as the head restraints of the rear bench seats may have been installed in some vehicles with the head restraint bars of a different bench seat and/or head restraint variant.
Mercedes-Benz Vans Australia/Pacific Pty Ltd - Mercedes-Benz VS20 Vito MY2019
PRA No.
2020/18270
Date published
1 Apr 2020
Campaign number
RC2762
Product description
Mercedes-Benz VS20 Vito
Model Year 2019
14 affected vehicles
Identifying features
VIN (Vehicle identification number)
See attached VIN list
What are the defects?
The head restraints of the rear bench seats may have been installed in some vehicles with the head restraint bars of a different bench seat and/or head restraint variant.
What are the hazards?
If the incorrect head restraints have been installed, this could increase risk of a neck injury and/or whip lash for rear passengers should an accident occur.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a vehicle inspection and free of charge repair.
To find a local Mercedes-Benz dealer, visit www.dealerlocator.mercedes-benz.com.au
Supplier
Mercedes-Benz Vans Australia/Pacific
Traders who sold this product
Authorised Mercedes-Benz dealerships
Where the product was sold
Nationally
Dates available for sale
- 2 December 2019 - 31 January 2020
Responsible regulator
Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.
