A recall notice for Mercedes-Benz V Class MY2019 supplied by Mercedes-Benz Vans Australia/Pacific Pty Ltd as vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.
Mercedes-Benz Vans Australia/Pacific Pty Ltd - Mercedes-Benz V Class MY2019
PRA No.
2020/18257
Date published
25 Mar 2020
Campaign number
RC2759
Product description
Mercedes-Benz V Class vehicles
Model Year 2019
10 affected vehicles
Identifying features
What are the defects?
Vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.
What are the hazards?
In the event of an accident, the exposed rods and the missing head restraint padding could cause injury to vehicle occupants.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer to organise a free repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Traders who sold this product
Authorised Mercedes-Benz Dealers
Where the product was sold
Nationally
Dates available for sale
- 1 April 2019 - 30 April 2019
Responsible regulator
Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.
