Mercedes-Benz Vans Australia/Pacific Pty Ltd - Mercedes-Benz Sprinter Van 2014 - 2018 Recall

A recall notice for Mercedes-Benz Sprinter Van 2014 - 2018 supplied by Mercedes-Benz Vans Australia/Pacific Pty Ltd as certain vans with camper body/conversion may experience an electrical fault with the rear axle rotational speed sensor. This fault may result in some of the functions of the Electronic Stability Program (ESP) deactivating. If the ESP control unit functions are deactivated, the driving stability of your vehicle may be impacted.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - MERCEDES BENZ Sprinter Van 2014 - 2018

Recall number

REC-001703

Campaign number

RC2895

Date last published

25 August 2021

Make

MERCEDES BENZ

Model

Sprinter Van

Year range

2014 - 2018

Affected units

855

Identifying features

VIN (Vehicle identification number)

REC-001703-VIN-List-1.csv (CSV, 15.89 KB)

What are the defects?

Certain vans with camper body/conversion may experience an electrical fault with the rear axle rotational speed sensor. This fault may result in some of the functions of the Electronic Stability Program (ESP) deactivating. If the ESP control unit functions are deactivated, the driving stability of your vehicle may be impacted.

What are the hazards?

The deactivation of these ESP functions, may increase the risk of an accident resulting in an injury or death to vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name

Mercedes-Benz Customer assistance centre

Contact phone

1300 300 896

Contact email

customerassistancecentre@daimler.com

Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.