Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz GLB 2020 - 2021 Recall

A recall notice for Mercedes-Benz GLB 2020 - 2021 supplied by Mercedes-Benz Australia/Pacific Pty Ltd as the side spoilers at the tailgate may not have been mounted correctly.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz GLB 2020 - 2021

recall information

Recall number

REC-004997

PRA number

2011/19078

Campaign number

RC2901

Original published date

28 June 2021

Last updated date

15 November 2021

make and model information

Make

Mercedes-Benz

Model

GLB

Year range

2020 - 2021

Affected units

61

Identifying features

VIN (Vehicle identification number)

REC-004997-VIN-List-1.csv (CSV, 1.16 KB)

What are the defects?

The side spoilers at the tailgate may not have been mounted correctly.

What are the hazards?

A side spoiler may detach from the vehicle whilst it is being driven. This would increase the risk of a accident causing injury or death of other road users.

What should consumers do?

"Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

A full list of authorised dealerships can be found at Dealer Locator

Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking"

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name

Authorised Mercedes-Benz Dealership

Contact phone

1300 300 896

Contact email

customerassistancecentre@daimler.com

Contact website

www.mercedes-benz.com.au/servicebookingopens an external website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Three Mercedes recalls in one day for defective manufacture.

Where do they make these things? China?

Perhaps Mercedes should provide a recall page next to each service page in the owner’s log book with each vehicle?

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