Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz CLS Class MY2018-2019 Recall

A recall notice for Mercedes-Benz CLS Class MY2018-2019 supplied by Mercedes-Benz Australia/Pacific Pty Ltd.

Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz CLS Class MY2018-2019

PRA No.

2019/17873

Date published

17 Oct 2019

Campaign number

RC2725

Product description

Mercedes-Benz CLS Class Vehicles
Model Years 2018-2019

107 affected vehicles

Identifying features

VIN list.xlsx (9.34 KB)

What are the defects?

The electric line for the power supply of the coolant pump may make contact with the engine fan, causing damage.

What are the hazards?

This may lead to a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system, potentially causing:

  • the engine to stall due to extremely high coolant temperature
  • the engine to not restart after the shut-off by the ECO start/stop or “glide mode” functions.

In the above cases, the vehicle could stall, increasing the risk of an accident or injury to vehicle occupants and other road users.

What should consumers do?

Consumers should contact their most convenient authorised Mercedes-Benz Retailer for a free-of-charge repair.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

Supplier

Mercedes-Benz Australia/Pacific Pty Ltd

Traders who sold this product

Authorised Mercedes-Benz dealers

Where the product was sold

Nationally

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

2 Likes