A recall notice for Mercedes-Benz C, E, CLS, CLK 2000 - 2010 supplied by Mercedes-Benz Australia/Pacific Pty Ltd as the bonding of the sunroof glass panel might deteriorate gradually over time and the glass panel may separate from the vehicle.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz C, E, CLS, CLK 2000 - 2010
Recall number
REC-001647
PRA number
2021/19076
Campaign number
RC2888
Date last published
16 July 2021
Make
Mercedes-Benz
Model
C, E, CLS, CLK
Year range
2000 - 2010
Affected units
187
Identifying features
VIN (Vehicle identification number)
What are the defects?
The bonding of the sunroof glass panel might deteriorate gradually over time and the glass panel may separate from the vehicle.
What are the hazards?
If the sunroof panel detaches this would increase the risk of an accident and injury and/or death of road users.
What should consumers do?
The check of the tilting/sliding sunroof that has already been performed for certain vehicles under the previous recall (Campaign number: RC2752) must be repeated due to new findings.
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Dealership
Contact website
https://at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Responsible regulator
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.
