Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz A, B, CLA and GLA Class 2017 Recall

A recall notice for Mercedes-Benz A, B, CLA and GLA Class 2017 supplied by Mercedes-Benz Australia/Pacific Pty Ltd as the component in the universal joint of the steering shaft was not manufactured to specifications which may restrict the ability to steer the vehicle over time.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - MERCEDES BENZ Mercedes-Benz, A, B, CLA and GLA Class 2017

Recall number

REC-001672

Campaign number

RC2894

Date last published

23 July 2021

Make

MERCEDES BENZ

Model

Mercedes-Benz, A, B, CLA and GLA Class

Year range

2017

Affected units

2,847

Identifying features

VIN (Vehicle identification number)

REC-001672-VIN-List-1.csv (52.85 KB)

What are the defects?

The component in the universal joint of the steering shaft was not manufactured to specifications. Which may restrict the ability to steer the vehicle over time.

What are the hazards?

If the steering does not perform as expected there is an increased risk of an accident resulting in injury or death to vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name

Mercedes-Benz dealership

Contact website

www.mercedes-benz.com.au/servicebooking

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type

Cars