Mazda Australia Pty Ltd - Mazda CX-9 (TC) MY2017 Recall

A recall notice for Mazda CX-9 (TC) MY2017 supplied by Mazda Australia Pty Ltd due to defective wiring harness connectors.

Mazda Australia Pty Ltd - Mazda CX-9 (TC) MY2017

PRA No.

2019/17818

Date published

27 Sep 2019

Campaign number

R201911

Product description

Mazda CX-9 (TC)
Model Year 2017

1 280 affected vehicles

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.pdf (55.05 KB)

What are the defects?

The vehicle’s wiring harness connectors may have a weak retention force, which may cause communication errors between the vehicle control modules.

What are the hazards?

If the vehicle control modules miscommunicate, the below events may occur as a result, which may increase the risk of an accident or injury to vehicle occupants and other road users:

  • false warnings may be displayed on the instrument cluster
  • the turn signals (indicators) may not operate as intended
  • the engine may not be able to be restarted, and/or
  • the front passenger airbag may not deploy as intended in the event of an accident.

What should consumers do?

Mazda Australia will contact all affected owners. Owners will be advised to present their vehicle to their preferred Mazda dealer for repair of the affected wiring connectors, at no charge.

Consumers who require further information should contact Mazda Customer Support on 1800 034 411.

Supplier

Mazda Australia Pty Ltd

Traders who sold this product

Authorised Mazda dealers

Where the product was sold

Nationally

Dates available for sale

  • 16 October 2017 - 6 February 2019

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.

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