We’ve come across a case recently involving a “leather” car seat, which is deteriorating after 18 months/20,000km. From a quick look online it seems there may be others out there with similar problems. The seat is flaking on the side where you get in and out of the drivers seat, and there is now white material showing through. The seat appears not to be leather.
Currently in this case, the manufacturer is denying a repair under warranty and also under consumer guarantees of the ACL. We’re hoping there is someone in our @Consumer-Campaigner group or otherwise here on the Community that can help us find out if there are any similar cases, which could help the situation.
If you’ve heard anything, please let us know in the comments below.