Unfortunately a call centre won’t have any effect in reducing or stopping phone call scams (calls or text messages) or their victims. Indicating such will occur is political spin creating false hopes.
It is worth reading some of the other threads in the community about phone scammers, methods used and limited ability to block these scammers (such as this one).
There is an opportunity to reduce online scams, particular those advertised on social media, search engines or through online advertising such as Google/Apple/Facebook advertising. Currently these accept no responsibility for advertisements seen or placed through them, but they are happy to receive income from the scammers. They contribute to the problem. There are more effective tools, as indicated in my previous post, to address this problem. A call centre won’t have any real effect.
Spam based scams (Nigerian princes, investment, cryptocurrency, romance etc) have somewhat been reigned in through use of email filters at by email hosts and device based filters. A call centre won’t have any effect other than saying to install an email/spam filter in one’s email client or use an email service which has such service. There are better ways to communicate such information.
A call centre may seen to be a promising development by some, unfortunately it will have limited or no effect on the problem that exists. It might become a counseling service or one to say what to do if one is scammed. Such is already available elsewhere.
