Johnson & Johnson Pacific Pty Ltd — Neutrogena Visibly Clear Light Therapy Acne Mask and Activator
PRA No. 2019/17693
Date published 17 Jul 2019
Product description
Neutrogena Visibly Clear Light Therapy Acne Mask SAP Code: 26202031
Neutrogena Visibly Clear Light Therapy Acne Mask Activator SAP Codes: 26202032 and 26202034
ARTG: 287825 (Johnson & Johnson Pacific Pty Ltd - Red/blue light phototherapy unit)
What are the defects?
Reports of generally mild, rare and transient visual adverse events, and concerns around the safety of blue light on the eyes.
What are the hazards?
Certain consumers with underlying eye conditions (such as retinitis pigmentosa, ocular albinism or other hereditary ocular disorders) or taking medications that could enhance ocular photosensitivity may be at risk of retinal damage.
What should consumers do?
Consumers are advised to return the products to the place of purchase for a full refund or contact Johnson & Johnson Pacific Consumer Care Centre on 1800 789 348 to organise the return of all affected devices and arrange a refund.
Supplier Johnson & Johnson Pacific Pty Ltd
Traders who sold this product
Online
Chemists
Pharmacies
Priceline storesWhere the product was sold
Nationally
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.
Product category Pharmacy
Link to original: Johnson & Johnson Pacific Pty Ltd — Neutrogena Visibly Clear Light Therapy Acne Mask and Activator | Product Safety Australia