Last week I received an email from Internode advising that my mailbox was “at or near full capacity” and “your mailbox is currently at 9928198KB out of 7000000KB allocated.”
I had never previously received any message from Internode regarding full mail boxes during the past decade so I called them to ask what had suddenly occured.
The woman said that the only way I could get it working again was to delete message so as to get it under 7000000KB.
After I got it below 7000000KB, it still would not receive emails so I called Internode again.
I said to the person that I had received multiple emails from Internode over the past few days stating that the allownace was 7Gb to which he claimed that it had always been 1Gb and I would have to get it below that for it to work again.
The settings in the Webmail account showed some 2.5Gb used from 1Gb.
I deleted more emails and the Webmail settings showed around 7Gb instead of around 2.5Gb.
I deleted more emails and it started working when the properties for my account in Outlook 2016 showed around 3.67Gb althought the Webmail account showed some 4.92Gb.
Confused? You will be.
And just to add insult to injury, I also asked the person about getting a faulty Fritz Fon DECT handset I purchased from them repaired or replaced only to be told that they are no longer involved in handsets despite still selling Fritz Box modems.
They still have this posted on their website under Hardware.
Including the FRITZ!Box 7490 VoIP router and FRITZ!Fon DECT handsets.