I found a nice looking Westinghouse stick blender at Costco that was not included in the tests. It would have been an impulse buy but still I like to check. I understand the reasons products are not tested, so no worries. I then looked at the reviews with the Electrolux TurboPro Stick Mixer ESTM6400 atop the list.
For perspective of the point I am about to hopefully make, Jaguars (esp circa 1960~80) in the US were likened to fine thoroughbred racehorses that broke a leg every time out. Brilliant until that leg broke. Over the years I have purchased a number of items recommended by Choice and previously the US Consumers Reports, that worked well but turned out to be very poor products because of reliability or design issues that only became apparent with use.
In the case of the Electrolux TurboPro, 0 of 5 Choice members would recommend it as of this date, and productreview.com.au has posts noting common problems with almost 50% rating it bad or terrible even though it performed very well, for a while…
To Electrolux credit they reached out to their unhappy customers but it is not obvious if there was a good resolution. Without having experience on the product my comment is anecdotal but a poorly designed product is poorly designed, and no amount of replacement or instructions or reaching out to customers will fix it.
Combining data points of 0 of 5 Choice members recommending it and the productreview.com.au posts suggests Choice might improve testing/reporting if some online research was done in addition to hands on, and when particular problems are pointed out time and time again, the testing regimen might investigate and address that in the report.
Choice members reviews:
and from productreview