iAquawatersports Pty Ltd - iAqua Stingray Watercraft MY2019 Recall

A recall notice for iAqua Stingray Watercraft MY2019 supplied by iAquawatersports Pty Ltd as water may enter the watercraft batteries, which may cause them to overheat.

iAquawatersports Pty Ltd - iAqua Stingray Watercraft MY2019



Date published

1 Apr 2020

Product description

Underwater propulsion device (sea scooter)

iAqua Stingray One
iAqua Stingray Neo
iAqua Stingray Neo+

Model Year 2019

28 affected watercrafts

Photograph of NEO+ ORANGE V3

Photograph of NEO+ BH Blue UE V4

Photograph of NEO+ SILVER V1

Photograph of Battery failure

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.xlsx (9.73 KB)

What are the defects?

Water may enter the watercraft batteries, which may cause them to overheat.

What are the hazards?

If the batteries overheat, this could cause a battery fire, increasing the risk of serious injury to the rider or other bystanders and/or property.

What should consumers do?

iAquawatersports Pty Ltd have contacted affected consumers. Consumers should immediately cease using the watercraft and contact an authorised iAquawatersports Pty Ltd distributor as soon as possible to arrange a time to have their watercraft replaced.

Step 1 - Move your product to a cool area away from any flammable surroundings
Step 2 - DO NOT USE your iAQUA product. Do not rinse, do not charge
Step 3 - Await distributor to call to organise pick up
Step 4 - We will either rework your current iAqua product by updating the software and replacing your batteries or provide new updated units.

For further information, contact iAquawatersports Pty Ltd via email at info@iaquawatersports.com.austore or visit https://iaquawatersports.com.au/


iAquawatersports Pty Ltd

Traders who sold this product

iAqua Watersports Pty Ltd

Where the product was sold


Dates available for sale

  • 4 April 2019 - 29 January 2020

Recall advertisements and supporting documentation

Recall advertisement.pdf (749.6 KB)

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.