A recall notice for Alpha Pivot Arm and System 2000 Pivot Arm Awnings Powered by Merger Solar Motors supplied by Hunter Douglas as the pin in the awning motor bracket may break as it may not have been welded correctly.
Hunter Douglas - Alpha Pivot Arm and System 2000 Pivot Arm Awnings Powered by Merger Solar Motors
11 Aug 2021
Alpha Pivot Arm and System 2000 Pivot Arm awnings powered by Merger solar motors
Installed between 1 November 2020 and 8 June 2021
What are the defects?
The pin in the awning motor bracket may break as it may not have been welded correctly.
What are the hazards?
If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury.
What should consumers do?
Consumers should stop operating the awning and contact the awning installer to organise for the motor to be repaired, free of charge.
For more information, consumers can contact Hunter Douglas Customer Service on 02 9638 8000.
Traders who sold this product
Brax Window Treatments
Capricorn Screens, Awnings and Blinds
CBD Blinds Pty Ltd - Fortitude Valley
CBD Blinds Pty Ltd - Milton
Coffs Harbour Blinds and Awnings
Dollar Curtains & Blinds
Fashion Floors and Windows
Highline Blinds Pty Ltd - Belmont
Interior Motives Furniture & Homewares
Lifestyle Blinds and Awnings
Newmans Furniture House - Devonport
Ogormans of North Coburg Pty Ltd
Riteway Curtains and Blinds - Fyshwick
Serene Blinds and Awnings Pty Ltd
Southern Cross Blinds
Tomorrow’s Home Environment
Townsville Carpet One
Watson Blinds and Awnings
Where the product was sold
Dates available for sale
1 Nov 2020 - 8 Jun 2021
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.