Have you been refused a refund by catch.com.au?

We’ve received a report on Facebook about online retailer catch.com.au refusing a refund. The customer was a sent a product that didn’t do what it claimed to do and attempted to organise a refund, only to be refused, based on the notion that the customer had simply changed their mind.
Have you had any experiences like this with catch.com.au? Our investigations team would be interested to hear about it, so please leave a comment below.

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there is always a catch :rofl:

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I have not used them but their reviews on Product Review and Trustpilot are a mixed bag.

https://au.trustpilot.com/review/catch.com.au

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