ACCC Reports on NBN Performance

Slush and rocks as the afternoon snow melts, leaving an ice glaze the next morning. Typical Australian snow.

For the Fixed Wireless service the report is based on the data from 62 customers, (ref p41).

This represents a very insignificant number of tower sites. Each tower has multiple cells. It is not a reliable sample. It is at best representative of the specific
towers and assigned cell for those 62 customers on the 25Mbps tier or the 42 customers for the Fixed Wireless Plus option, (up to approx 50Mbps).

To be meaningful the NBN needs to provide a correlation between the sample customers and towers/cells/locations. IE a list all the NBN operational towers, the numbers of cells on each, and the assigned numbers of customers on each cell. More useful in that it can be compared to those cells and towers sampled. There is no assurance the result is without bias? Individual customers may see less performance due to circumstances, alignment to cells and distances.

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