A recall notice foElectric Massage Gun supplied by Groupon Australia Pty Ltd as the massage adaptor insulation does not comply with the relevant mandatory electrical standard.
Groupon Australia Pty Ltd - Electric Massage Gun
PRA No.
2019/18039
Date published
10 Jan 2020
Product description
LCD display electric massage gun with four heads, featuring an ergonomic massage head that can provide a comfortable massage experience.
What are the defects?
The massage adaptor insulation does not comply with the relevant mandatory electrical standard.
What are the hazards?
Fire hazard and risk of electric shock.
What should consumers do?
Consumers should cease using the product immediately. Groupon will contact affected consumers and instruct them to return their product to Groupon for a full refund.
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
For more information, consumers can contact Groupon Customer Service on https://www.groupon.com.au/
Supplier
Traders who sold this product
Groupon Australia Pty Ltd
Where the product was sold
Nationally
Online
Dates available for sale
- 11 December 2019 - 13 December 2019
Recall advertisements and supporting documentation
Recall advertisement.pdf (49.41 KB)
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.
Product category
