Experienced a flight delay recently? Lodge a complaint directly using our website

More than 1 in 5 travellers faced a flight delay or cancellation in the last 12 months. CHOICE is calling for airlines to pay consumers fixed financial compensation for flight delays and cancellations for reasons within the airline’s control. Read more: https://www.choice.com.au/flightdelays

In some cases, Aussie airlines offered no compensation. Or when they do, it could be as little as an $8 refreshment voucher. Europe, and even New Zealand, have better compensation schemes than us.