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Energy switching options - Bill Hero for CHOICE introduction

transformer

PhilT 21 January 2022 23:12 23

Reliable Energy Retailer - How to evaluate Energy

Anyone else having issues with Billhero. I signed up after seeing them promoted by Choice. They don’t answer emails or messages and no contact phone on their site. I paid for a subscription but am worried they’ve gone missing. Looking at comments on their FACEBOOK page, it seems a common problem

Reliable Energy Retailer - How to evaluate Energy

I’m starting to wonder if I have done the right thing after being “encouraged” by Choice to sign up. I did so on 10/1/22 but have not heard a thing from them. I sent a follow up email a week ago but still nothing. It appears that there is no phone number to make contact either. If Choice wasn’t involved I would be thinking I’d been scammed good and proper. Can anyone throw some light on this for me please?

@MattSteen, for your visibility.

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