We received the below question about AirBnB and had our travel expert @JodiBird respond.
Last year I booked an Airbnb in Melbourne for three nights for this August and paid the full total of $1648.45. Unfortunately my circumstances have changed and I need to cancel the booking. But when I try, it says I’ll receive a refund of $785 – leaving me out of pocket by $863.45.
I knew I wouldn’t get the full amount back, but I think this is excessive considering the booking is still a few months away, which would allow enough time for the unit to be booked again. What are my rights?