My battery powered whipper snipper had a switch fault 14 months into a 2 year warranty. Bought online from Just Tools. Both B&D and Just Tools were fantastic. They had a no fix, supply a brand new one policy. Thumbs up to both
Great news and thanks for letting the community know. We don’t often hear of the great service and success consumers have in relation to making warranty claims…only when consumers are having problems with more recalcitrant retailers/manufacturers.