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Biopak Pty Ltd - Biopak's ByoCup Reusable Coffee Cup Recall

A recall notice for Biopak’s ByoCup Reusable Coffee Cup supplied by Biopak Pty Ltd as if the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.

Biopak Pty Ltd - Biopak’s ByoCup Reusable Coffee Cup

PRA No.

2020/18559

Date published

29 Sep 2020

Product description

Reusable coffee cup in plain green or white for sizes 237mL, 355mL, 473mL or with custom names:

SexieCoffie
Columbit
Echo
Hedland
Crop to Cup
Home Grain

Photograph of Green ByoCup

Photograph of White ByoCup

Photograph of ByoCup Base

What are the defects?

In some cups the base of the cup may detach.

What are the hazards?

If the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.

What should consumers do?

Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a full refund. Alternatively, consumers can contact Biopak to organise a refund.

For more information, consumers can contact Biopak on 1300 246 725 (Monday to Friday, 9am - 5pm AEST) or at care@biopak.com.au

Supplier

Biopak Pty Ltd

Traders who sold this product

Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers

Where the product was sold

Nationally

International

Online

Dates available for sale

  • 1 January 2013 - 1 August 2020

Recall advertisements and supporting documentation

Recall advertisement.pdf (550.72 KB)

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.