A recall notice for Biopak’s ByoCup Reusable Coffee Cup supplied by Biopak Pty Ltd as if the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.
Biopak Pty Ltd - Biopak’s ByoCup Reusable Coffee Cup
PRA No.
2020/18559
Date published
29 Sep 2020
Product description
Reusable coffee cup in plain green or white for sizes 237mL, 355mL, 473mL or with custom names:
SexieCoffie
Columbit
Echo
Hedland
Crop to Cup
Home Grain
What are the defects?
In some cups the base of the cup may detach.
What are the hazards?
If the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.
What should consumers do?
Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a full refund. Alternatively, consumers can contact Biopak to organise a refund.
For more information, consumers can contact Biopak on 1300 246 725 (Monday to Friday, 9am - 5pm AEST) or at care@biopak.com.au
Supplier
Traders who sold this product
Coffee Shops
Hotels
Schools/colleges
Independent coffee distributors
Independent retailers
Where the product was sold
Nationally
International
Online
Dates available for sale
- 1 January 2013 - 1 August 2020
Recall advertisements and supporting documentation
Recall advertisement.pdf (550.72 KB)
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.