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When I arrived in Australia my first accounts were with Westpac. They invited me into see a financial consultant who got my information to recommend banking and investing strategies, and he dutifully entered them into his notebook.

After a few minutes of chat he realised that although I had only been here a few days I was far from a novice and already knew BT had a ‘reputation of significant underperformance’, to be kind. He said/questioned, ‘I presume you are only interested in investments with good track records of return.’ That was effectively the end of the meeting.

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