Audi Australia Pty Ltd - Audi Q7, SQ7 (4M) MY2016-2019 and Q8 (F1) MY2019 Recall

A recall notice for Audi Q7, SQ7 (4M) MY2016-2019 and Q8 (F1) MY2019 supplied by Audi Australia Pty Ltd as the bolted connection between the steering shaft and the steering rack may not be tightened to the required torque, which could lead to the bolted connection loosening.

Audi Australia Pty Ltd - Audi Q7, SQ7 (4M) MY2016-2019 and Q8 (F1) MY2019

PRA No.

2020/18278

Date published

1 Apr 2020

Campaign number

36A1

Product description

Audi Q7 and SQ7
Model Years 2016-2019
Vehicles manufactured between January 2015 and February 2019

Audi Q8
Model Year 2019
Vehicles manufactured between September 2017 and February 2019

24 affected vehicles

Identifying features

VIN (Vehicle identification number)

See attached VIN list

VIN list.pdf (52.06 KB)

What are the defects?

The bolted connection between the steering shaft and the steering rack may not be tightened to the required torque, which could lead to the bolted connection loosening.

What are the hazards?

If the bolted connection loosens the driver may lose control of the steering, which could cause an accident and injury to vehicle occupants or other road users.

What should consumers do?

Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for inspection of the steering shaft and a replacement where necessary.

Consumers should not operate their vehicle until it has been inspected and repaired, where necessary by an authorised Audi dealer.

For further information, contact the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).

Supplier

Audi Australia Pty Ltd

Traders who sold this product

Authorised Audi dealers

Where the product was sold

Nationally

Responsible regulator

Department of Infrastructure, Transport, Cities and Regional Development is the responsible regulator for this recall.