A recall notice for Sugek CS-M3007 7-speed Cassette fitted to Norco Storm 4 and 5 Bicycles MY2021 supplied by Advance Traders (Australia) Pty Ltd as the Sugek CS-M3007 7-Speed Cassette installed on certain model year 2021 Norco Storm 4 and Storm 5 bicycles may cause the chain to skip unexpectedly, under extreme pedalling loads when using the 11 tooth cog.
Advance Traders (Australia) Pty Ltd - Sugek CS-M3007 7-speed Cassette fitted to Norco Storm 4 and 5 Bicycles MY2021
PRA No.
2020/18526
Date published
17 Sep 2020
Product description
Sugek CS-M3007 7-speed cassette
Fitted to Norco Storm 4 and Storm 5 bicycles
Model Year 2021
See attached serial number list
Identifying features
Other
See attached serial numbers list
Serial number list.pdf (386.97 KB)
What are the defects?
The Sugek CS-M3007 7-Speed Cassette installed on certain model year 2021 Norco Storm 4 and Storm 5 bicycles may cause the chain to skip unexpectedly, under extreme pedalling loads when using the 11 tooth cog.
What are the hazards?
If the chain skips unexpectedly when the bicycle is in use, this could cause a loss of balance or loss of control of the bike, increasing the risk of injury.
What should consumers do?
Consumers should check whether their bicycle’s model and serial number falls within the affected range and if so, immediately stop using the bicycle and contact their Norco retailer to have a replacement cassette fitted to the bicycle.
For further information, please contact Advance Traders on 1300 361 686 or visit www.advancetraders.com.au
Supplier
Advance Traders (Australia) Pty Ltd
Traders who sold this product
See attached Traders list
List of traders who sold this product
Where the product was sold
Nationally
Dates available for sale
- 1 June 2020 - 16 September 2020
Recall advertisements and supporting documentation
Recall advertisement.pdf (541.67 KB)
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
