After having read lots of stories from forum members about interacting with staff in stores, where they do not understand the ACL, and possibly haven’t ever even heard of it.
This thread is for SHORT posts. It is a chance to name the business with a very brief explanation of how it was obvious to you that the staff didn’t know what was required under the ACL. The issues can be discussed in detail elsewhere.
Hopefully, the businesses named will find out, and implement a training program to inform their staff of their obligatons under the ACL.
I look forward to businesses reporting back that they have taken heed, and are implementing training.